Policy
Returns &
Exchanges.
We stand behind every piece we make. If something isn't right, we will make it right.
We Accept
- Exchange within 7 days of delivery
- Sizing issues — up or down
- Unworn and unwashed items
- Original tags attached
- Original or similar packaging
Not Accepted
- Cash refunds (exchanges only)
- Requests after 7 days of delivery
- Worn, washed, or damaged items
- Items without original tags
- Sale or promotional items
How to Exchange
Contact Us Within 7 Days
WhatsApp us with your order number (FF-YYMMDD-XXXX) and reason for exchange. We will confirm eligibility.
Pack the Item
Pack the item unworn and unwashed, with original tags attached, in its original packaging if possible.
Ship it Back
Send to our Sialkot address via any courier. We recommend using a trackable service. Return shipping is at your cost.
We Process & Reship
We inspect the item within 2–3 days of receiving it and dispatch your replacement. COD applies to the new delivery.
Return shipping is at the customer's cost. We recommend a trackable courier. FitForge is not liable for items lost during the return shipment.
Ready to exchange?
Start with a WhatsApp message.
Have your order number ready — format: FF-YYMMDD-XXXX
WhatsApp Us to Exchange